OudLuxeRoyale Shipping & Returns

UK SHIPPING OPTIONS

Sample Boxes
• Economy Delivery (3–5 working days): £2.99
• Priority Delivery (2–3 working days): £4.99
• Next Working Day (Order before 2pm Mon–Fri): £6.99
• Complimentary delivery on orders over £80

Individual Oud Bottles
• Economy Delivery (3–5 working days): £3.99
• Priority Delivery (2–3 working days): £5.99
• Next Working Day (Order before 2pm Mon–Fri): £7.99
• Complimentary delivery on orders over £80

Combined Orders
• Economy Delivery (3–5 working days): £3.99
• Priority Delivery (2–3 working days): £5.99
• Next Working Day (Order before 2pm Mon–Fri): £7.99
• Complimentary delivery on orders over £80

ORDER HANDLING & DELIVERY
Each order is carefully prepared and packed within 1 working day.
Dispatch usually takes place within 1–2 working days after your order is placed.

Once shipped, delivery timelines depend on the service selected at checkout. Please allow
up to 5 working days for standard deliveries.

RETURNS & EXCHANGES
We take pride in the quality of our products and want you to be satisfied with your
purchase.

Refunds:
If your refund has not appeared, we recommend checking with your bank or payment
provider first. If you still need assistance, please contact us at: oudluxeroyale@icloud.com

Eligibility:

Refunds apply only to full-priced items. Items purchased on sale or with discounts are not
eligible.

Exchanges:
We will replace items that arrive damaged or faulty. Please email us with details before
returning.

Return Address:
OudLuxeRoyale
1 Regus House
Bromley
BR1 1LU
United Kingdom